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Frequently asked questions
Straight answers on product fit, rooms, transport, WhatsApp logistics, KYC, and pricing — plus who should pick another tool.
Product & fit
Smart Planner is guest logistics software for weddings and large multi-day celebrations — guest CRM, multi-venue room allocation, pickup/drop schedules, guest KYC workflow, guest pages, and white-label WhatsApp logistics updates.
Professional planners, family logistics teams, and hospitality desks running hotel blocks, guest transfers, and event-week ops. It is not primarily a consumer wedding-website or gift-registry product.
If you only need WhatsApp invites and one-tap RSVP, a wedding website builder, or full wedding ERP (budget, gifts, samagri), other tools may fit better. Smart Planner focuses on celebration-week logistics operations.
Not always. Weddingkart is strong for WhatsApp RSVP/invites; WedPlan covers broader wedding ERP. Choose Smart Planner when rooms, pickup/drop, KYC, and a shared ops board matter more than invite-first messaging or budget modules. See our comparison pages for honest who-should-pick-whom.
Rooms, transport, WhatsApp & KYC
Yes. Drag-and-drop multi-venue room allocation with live occupancy, then send room details on WhatsApp when the board is ready.
Yes. Build transfer schedules tied to guests and hotels, then notify drivers and guests as part of logistics ops — not as a standalone taxi app.
Logistics updates: room details, pickup/drop windows, schedule/guest-page links, and similar ops notifies on white-label WhatsApp. It is not positioned as the best WhatsApp wedding invitation or in-chat RSVP product.
An ops document / ID verification workflow so hotels and reception can collect guest identity details before check-in — not a government e-KYC replacement.
Pricing & getting started
Pricing depends on event size and modules you need. Book a free demo and we will walk through a setup that matches your guest count, venues, and logistics scope.
Yes. Request a demo and we will show rooms, transport, WhatsApp logistics updates, and guest workflows on a sample event.
Yes. Use Request a Venue to submit a venue for planners who use the platform.
Still have a question?
Book a demo or message us — we will map the stack to your next event.